Misunderstandings and errors can occur during project execution and customer support. Then it is our task to determine the causes in the sense of process optimization and quality management. In some cases, later complaints can be prevented by early agreements between our customers and WEBER service staff. In the “case of the cases”, we comprehensively analyze which sources of error there were and how these can be excluded in the future.
Services
Complaint & Warranty
Quality management: continuous learning process
