Employee training and instruction on how to operate the screwdriving technology is an essential part of WEBER’s forward-looking and plannable service model. The aim of our approach is to build user and customer expertise. This means that employees are thoroughly instructed ahead of time on how to operate, service and maintain the machines and systems with a view to achieving the lowest possible downtime.
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Minor faults can then be rectified immediately by our customers’ technicians. In addition to saving time, this also provides a qualification to employees as they move from machine operators to specialists in automated screw assembly processes. A win-win-win situation for clients, staff and WEBER.